The Effect of Servant Leadership and Organizational Commitment on Organizational Citizenship Behavior: Job Satisfaction as Mediating Variable
DOI:
https://doi.org/10.35134/jbe.v6i3.42Keywords:
Servant Leadership, Organizational Commitment, Organizational Citizenship Behavior, Job SatisfactionAbstract
The Effect of Servant Leadership and Organizational Commitment on Organizational Citizenship Behavior (OCB) with Job Satisfaction as an Intervening Variable at PT. Karya Semangat Mandiri Padang. This study aims to examine how much influence Servant Leadership and Organizational Commitment to Job Satisfaction and how much influence Servant Leadership, Organizational Commitment and Organizational Citizenship Behavior (OCB) on Job Satisfaction. Methods of data collection through surveys and distributing questionnaires, with a sample of 85 respondents obtained by the Slovin formula in the employee population of PT. Karya Semangat Mandiri Padang. The analysis method used is correlation analysis, multiple linear regression and path analysis using SPSS 16. The results obtained based on the T test (partial test) obtained Servant Leadership and Organizational Commitment parisally have a significant effect on the Organizational Citizenship Behavior (OCB) of PT. Karya Semangat Mandiri. Based on the F test (Simultaneous), it was found that Servant Leadership and Organizational Commitment parisally had a significant effect on job satisfaction of employees of PT. Karya Semangat Mandiri.
References
Adhan, M., Jufrizen, J., Prayogi, M. A., &Siswadi, Y. (2019). Peran Mediasi Komitmen Organisasi pada PengaruhKepuasanKerjaterhadap Kinerja Dosen Tetap Universitas Swasta di Kota Medan. Jurnal Samudra Ekonomi Dan Bisnis, 11(1), 1–15.
Akdol, B., & Arikboga, F. S. (2017). Leader member exchange as a mediator of the relationship between servant leadership and job satisfaction: A research on Turkish ICT companies. International Journal of Organizational Commitment, 6, 525-535.
Amin, A. R., Suarni, W., Pambudhi, Y. A., Psikologi, P. S., & Oleo, U. H. (2020). Peran Komitmen Organisasi terhadap Organizational Citizenship Behavior ( OCB ). 1(1).
Badiroh, U., & Azizah, S. N. (2020). Pengaruh Komitmen Afektif, KepuasanKerja, dan PersepsiKepemimpinanterhadap Organizational Citizenship Behaviour. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 2(1),111–120.
Barusman, A. R. P., & Mihdar, F. (2014). The effect of job satisfaction and organizational justice on organizational citizenship behavior with organization commitment as the moderator. International Journal of Humanities and Social Science, 4(9), 118-126.
Basalamah, W. & C. (2017). Pengaruh Transfer Of Training, MotivasiKerja, Servant Leadership terhadap Kinerja Karyawan (Studi Kasus Pada Kopistudio24 Sigura - gura Malang). Riset Manajemen Prodi Manajemen.
Devece, C., Palacios-Marqués, D., & Alguacil, M. P. (2016). Organizational commitment and its effects on organizational citizenship behavior in a high-unemployment environment. Journal of Business Research, 69(5), 1857-1861.
Devira, A. &. (2020). PengaruhMotivasi Dan Komitmen OrganisasiTerhadap Kinerja Karyawan Pada PT. Perkebunan Nusantara X Surabaya. Bisnis Indonesia, 1, 102–119.
Djaelani, A. K., Sanusi, A., & Triatmanto, B. (2021). Spiritual leadership, job Satisfaction, and its effect on organizational commitment and organizational citizenship behavior. Management Science Letters, 11(3), 3907-3914.
Dong, L. N. T., & Phuong, N. N. D. (2018). Organizational justice, job satisfaction and organizational citizenship behavior in higher education institutions: A research proposition in Vietnam. The Journal of Asian Finance, Economics, and Business, 5(3), 113-119.
Erni, F. &. (2018). Kepemimpinan & Prilaku Organisasi (Membangun OrganisasiUnggul di Era Perubahan).
Farrington, S. M., & Lillah, R. (2019). Servant leadership and job satisfaction within private healthcare practices. Leadership in Health Services.
Fu, W., & Deshpande, S. P. (2014). The impact of caring climate, job satisfaction, and organizational commitment on job performance of employees in a China’s insurance company. Journal of business ethics, 124(2), 339-349.
Harahap, D. S., & Khair, H. (2019). Pengaruh Kepemimpinan Dan Kompensasi Terhadap Kepuasan Kerja Melalui Motivasi Kerja. 2(1), 69–88.
Indrasari, Methiana. (2017). KepuasanKerja dan Kinerja Karyawan (TinjauandariDimensi Iklim Organisasi, Kreativitas Individu, dan Karakteristik Pekerjaan.
Khajepour, N., Baharlou, M., Montakhab Yeganeh, M., & Hashemi, S. E. (2016). The mediating role of psychological empowerment and organizational justice in the relationship of servant leadership with job satisfaction, organizational citizenship behavior and organizational commitment. International Journal of Behavioral Sciences, 10(2), 50-56.
Letnan, Z. &. (2020). Pengaruh Self - Efficacy, Perceived Organizational Support dan Employee Engagement Terhadap Organizational Citizenship Behavior Pada Perusahaan Daerah Air Minum Kota Padang. JurnalManajemen Pendidikan Dan IlmuSosial (JMPIS), 1(1), 114–117.
Lizote, S. A., Verdinelli, M. A., & Nascimento, S. D. (2017). Organizational commitment and job satisfaction: a study with municipal civil servants. Revista de Administração Pública, 51, 947-967.
Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2017). How servant leadership influences organizational citizenship behavior: The roles of LMX, empowerment, and proactive personality. Journal of Business Ethics, 145(1), 49-62.
Made, S. & I. (2020). Pengaruh Iklim Organisasi, MotivasiKerja dan KeadilanOrganisasiTerhadap Organizational Citizenship Behavior (OCB). E- JurnalManajemenUnud, 6(4569–4688).
Pambudhi, S. & A. (2020). Peran Komitmen OrganisasiTerhadap Organizational Citizensip Behavior (OCB) Pada Perawat RSUD Kota Kendiri. SUBLIMAPSI, 1(1), 10–18.
Pratama Sandara, P. A., &Suwandana, I. G. M. (2017). Servant Leadership Dan Empowerment Terhadap Organizational Citizenship Behaviour Pada Karyawan Asa Villa Seminyak. E-JurnalManajemen Universitas Udayana, 7(1), 29.
Tampubolon, V. S., & Sagala, E. J. (2020). Pengaruh kepuasan kerja dan komitmen organisasi terhadap turnover intention pada karyawan PT. Bum divisi pmks.
Trong Tuan, L. (2017). Knowledge sharing in public organizations: The roles of servant leadership and organizational citizenship behavior. International Journal of Public Administration, 40(4), 361-373.
Setyawati, P. &Dewi. (2020). PengaruhMotivasiKerja Dan Komitmen Organisasi Pada Kinerja Karyawan PT. X. Riset ManajemenSains Indonesia (JRMSI), 11(1), 185–200.
Sutoyo, A. M. (2019). Pengaruh Kepimimpinan Pelayan (Servant Leadership) terhadap Organizational Citizenship Behavior (OCB) Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi pada Karyawan PT. Astra Internasional Tbk-TSO. 72(1).
Wahyuni, R., Irfani, H., & Mariana, R. (2020). Kinerja Pegawai Ditinjau Dari Perilaku Cyberloafing dan Komitmen Organisasi. 13(02), 240–245.
Yosua, A. &. (2020). Pengaruh Servant LeaderShip Terhadap Kinerja Karyawan Melalui Motivasi Kerja di UD.Anugrah Mulya Rejeki. AGORA, 8(2).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 UPI YPTK Journal of Business and Economics
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Journal of Business and Economics (JBE) UPI YPTK
