Effect of Communication, Work Ethics, Work Engagement and Work Environment on Employee Performance

Authors

  • Sitti Rizki Mulyani Universitas Putra Indonesia YPTK Padang
  • Muhammad Ridwan Universitas Putra Indonesia YPTK Padang
  • Fitri Yeni Universitas Putra Indonesia YPTK Padang

DOI:

https://doi.org/10.35134/jbe.v9i1.252

Keywords:

Communication, Work Ethics, Work Engagement, Employee Performance

Abstract

This study aims to determine the effect of communication, work ethics, work involvement and work environment on employee performance at Bank Syariah Indonesia Padang Area Office. The population in this study were employees of Bank Syariah Indonesia (BSI) in the Padang area office, totalling 62 employees. The sampling technique is the total sample because the population is less than 100 respondents. The total sample in this study is the entire population, namely 62 employees—collecting data through surveys and distributing questionnaires to employees as respondents. The analytical method used is the outer and inner models test and the SmartPLS 3.0 data processing tools. The results show that communication, work ethics, work involvement, and work environment positively and significantly affect employee performance.

References

Aflah, K. N., Suharnomo, S., Mas'ud, F., & Mursid, A. (2021). Islamic Work Ethics and Employee Performance: The Role of Islamic Motivation, Affective Commitment, and Job Satisfaction. The Journal of Asian Finance, Economics, and Business, 8(1), 997-1007.

Agrahari, R. S., Dangle, P. A., & Chandratre, K. V. (2015). Implementation of 5S methodology in the small scale industry: A case study. International Journal of Scientific & Technology Research, 4(4), 180-187.

Andriani, S., Kesumawati, N., & Kristiawan, M. (2018). The influence of the transformational leadership and work motivation on teachers performance. International Journal of Scientific & Technology Research, 7(7), 19-29.

Barmore, H. R. (2019). Exploring Employee Engagement Strategies from the Employee Perspective: A Case Study (Doctoral dissertation, Walden University).

Bucăţa, G., & Rizescu, A. M. (2017). The role of communication in enhancing work effectiveness of an organization. Land Forces Academy Review, 22(1), 49-57.

Budianto, A., Pongtuluran, Y., & Y, S. (2018). The influence of work ethics, work motivation and financial compensation on employee performance. Kinerja, 14(1).

Charoensukmongkol, P., & Sasatanun, P. (2017). Social media use for CRM and business performance satisfaction: The moderating roles of social skills and social media sales intensity. Asia Pacific Management Review, 22(1), 25-34.

Davidescu, A. A., Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among Romanian employees—Implications for sustainable human resource management. Sustainability, 12(15), 6086.

Dusauw, A. (2016). The Effect of Training, Job Involvement and Competence on Employee Performance at PT. Bank Sulut Go Manado. Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 4(3), 511–521.

Fachrezi, H., & Khair, H. (2020). The Influence of Communication, Motivation and Work Environment on Employee Performance on PT. Angkasa Pura II (Persero) Kantor Cabang Kualanamu. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(1), 107–119.

Ghofar, A., & Luddin, M. (2018). The effect of interpersonal communication, self engagement and organizational commitment toward the employee performance. IJHCM (International Journal of Human Capital Management), 2(2), 30-44

Huang, Y., Ma, Z., & Meng, Y. (2018). High‐performance work systems and employee engagement: empirical evidence from China. Asia Pacific Journal of Human Resources, 56(3), 341-359.

Ibrahim, B. H., Salleh, M. C. M., Mohd, A., & Laeba, M. (2019). Dealing with Unlawful Sources of Funds Among Islamic Banks in Malaysia: The Practitioners’ Perspectives. In Emerging Issues in Islamic Finance Law and Practice in Malaysia. Emerald Publishing Limited.

Kalogiannidis, S. (2020). Impact of Effective Business Communication on Employee Performance. European Journal of Business and Management Research, 5(6).

Kojo, A. I., Kindangen, P., & Uhing, Y. (2019). The Effect of Change Management, Organizational Culture and Work Involvement on Employee Performance on PT. Bank Sulut GO. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(3), 4261–4270.

Muslih, B. (2020). The Urgency of Communication in Fostering Motivation in the Era of the Covid-19 Pandemic. Jurnal Penelitian Manajemen Terapan (PENATARAN), 5(1), 57–65.

Obeidat, B. Y., Al-Hadidi, A., & Tarhini, A. (2017). Factors affecting strategy implementation: a case study of pharmaceutical companies in the Middle East. Review of International Business and Strategy.

Osibanjo, A. O., Akinbode, J. O., Falola, H. O., & Oludayo, A. O. (2015). Work Ethics and Employees' Job Performance. Journal of Leadership, Accountability & Ethics, 12(1).

Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The Journal of Asian Finance, Economics, and Business, 7(8), 577-588.

Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management.

Rahman, A. A., Lubis, Y., & Saleh, K. (2019). The Influence of Leadership and Work Environment on Employee Performance at PT. Sinar Sosro Tanjung Morawa Medan. Jurnal Ilmiah Pertanian (JIPERTA), 1(1), 45–55.

Qatawneh, H. (2018). Hybrid communication strategies and tools as a strategic lever to improve supply chain performance. International Journal of Business and Management, 13(3), 181.

Quesado, P. R., Aibar Guzmán, B., & Lima Rodrigues, L. (2018). Advantages and contributions in the balanced scorecard implementation. Intangible capital, 14(1), 186-201.

Sadat, P. A., Handayani, S., & Kurniawan, M. (2020). Work Discipline and Motivation on Employee Performance. Inovator, 9(1), 23.

Santos, G., Afonseca, J., Lopes, N., Félix, M. J., & Murmura, F. (2018). Critical success factors in the management of ideas as an essential component of innovation and business excellence. International Journal of Quality and Service Sciences.

Shanker, R., Bhanugopan, R., Van der Heijden, B. I., & Farrell, M. (2017). Organizational climate for innovation and organizational performance: The mediating effect of innovative work behavior. Journal of vocational behavior, 100, 67-77.

Sunarsi, D. (2020). The Analysis of The Work Environmental and Organizational Cultural Impact on The Performance and Implication of The Work Satisfaction. Jurnal Ilmiah Ilmu Administrasi Publik, 9(2), 237-246.

Sugiyono. (2018). Quantitative Research Methods, and R&D. PT. Alpabeta.

Susanti, A.A Dwi widyani, dan N. M. S. U. (2017). The Influence of Employee Work Involvement, Work Loyalty and Teamwork on Employee Performance at CV. Sanitary Bali Pinangsia. Jurnal Emas, 2(2), 224–234.

Torlak, N. G., & Kuzey, C. (2019). Leadership, job satisfaction and performance links in private education institutes of Pakistan. International Journal of Productivity and Performance Management.

Widyawati, S. R., & Karwini, N. K. (2018). The Influence of Self Esteem, Self Efficacy and Work Involvement on Employee Performance at PT. Dwi Fajar Semesta

Downloads

Published

2024-01-05

How to Cite

Mulyani, S. R., Ridwan, M. ., & Yeni, F. (2024). Effect of Communication, Work Ethics, Work Engagement and Work Environment on Employee Performance. UPI YPTK Journal of Business and Economics, 9(1), 29–36. https://doi.org/10.35134/jbe.v9i1.252